AI Response Config

Enable AI
Turn on AI-powered responses
AI Connected

Ready to respond to messages

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AI Responses
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Local Learning
Response Style
Persona Settings
Define the AI's role and personality
Give your custom persona a name
Tone Profile (Sélect your tone)
Neutral
Balanced and calm
Friendly
Warm and approachable
Professional
Formal and business-like
Absolute Rules
Define questions and their absolute responses that the AI must use
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Total
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Actives
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Inactives
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Duplicates
Default Response
Example: "I'm not sure about that, but I'll find out and get back to you soon."
Escalation Protocol
Example: "I'll check with my team and get back to you within 24 hours."
Business Information
About Us

Share information about your company and team

Services

Define your business services and offerings

Pricing

Set up your pricing structure and promotions

Service Price Actions
Location

Define your business location and service area

Briefly explain your location (e.g., main office, branches, service area)
Online Presence

Manage your online platforms and social media presence

Payment Information

Configure your accepted payment methods

Follow-up System
Follow-up Settings
If the user writes one of these words, they will no longer receive follow-ups.
Spam limit per conversation.
Example: Follow-up 1 after 2 days, Follow-up 2 after 5 days, etc.
Validation IA
Validation of AI Responses
Validate the good AI responses to transform them into absolute rules (Cache L1). The validated responses will be used first.
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Total
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À valider
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Promues
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Rejetées
AI Responses to validate
Transfert vers humain
Configuration
Numéros ignorés par l'IA
Les numéros ajoutés ici seront ignorés par l'IA. Vous devrez répondre manuellement à ces contacts via WhatsApp.
Format international sans + ni espaces (ex: 33612345678)
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Total ignorés : 0